Automated Customer Exit Surveys that
Interview every customer that leaves your app, in real-time to
explain and reduce churn.
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Interview every customer that leaves your app, in real-time to
explain and reduce churn.
Our semantic bucketing pipeline helps you organize feedback based on topic, not keyword.
"We uncovered patterns in our support tickets that we would’ve never seen manually. InsightLab turned raw feedback into product roadmap gold."
"Every Monday I get a visual summary of what’s driving customer pain. The automated reports are now a key part of our leadership meetings."
"I used to spend hours tagging support tickets manually. Now everything's categorized by topic in real time, it's like having an extra analyst on the team."
"The semantic analysis was surprisingly accurate, grouping user issues by intent, not just keywords. It saved us weeks of manual data cleaning."
Enabling qualitative research at scale to help product teams make informed decisions and solutions that resonate.
Launch a study with existing customers or a specific demographic with just a few clicks.
Your data belongs to you and is never sold or used to train AI models. All data is securely stored on SOC2 and ISO 27001 certified servers.
Reach almost anyone, in any language. Our platforms are designed to interpret multiple languages.
Our team is there to support you to help you get to where you need ASAP.
