Dynamic Cancel Flows.

Automate your SaaS cancel flow to
reduce churn and get richer customer insights.

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A Tailored Flow for Every Customer.

Adaptive cancel flows that reduce churn and capture actionable customer insights.

Dynamic retention flows for every customer

Context-aware conversations in real time

Automated de-escalation (discounts, support, callbacks)

Data-driven churn optimization

Automated Analysis.

Dig deep into customer conversations manually, or automate your analysis to get daily/weekly reports on reasons for churn.

Get alerts when key issues arise

Track churn trends and customer concerns over time

Create custom report templates

Get insights delivered directly to your email or slack

How it works

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Design Your Flow

Use pre-made templates, upload any informational material related to your app, define your preferred flow paths.

Install in < 5 mins

Embed the cancel flow in your app in less than 5 minutes.

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Get Insights

All data is streamed into InsightLab. Query incoming data or create automated and scheduled reports.

Invent the Future with InsightLab

Enabling qualitative research at scale to help product teams make informed decisions and solutions that resonate.

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Simple

Launch a study with existing customers or a specific demographic with just a few clicks.

Secure

Your data belongs to you and is never sold or used to train AI models. All data is securely stored on SOC2 and ISO 27001 certified servers.

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Inclusive

Reach almost anyone, in any language. Our platforms are designed to interpret multiple languages.

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Supported

Our team is there to support you to help you get to where you need ASAP.

A few thoughts

5-Minute Fixes: Replacing Your Static Cancel Page for Instant Churn Insights